Once theatre tickets are booked and confirmed by londontheatreticketweb.co.uk tickets cannot be exchanged or refunded 100% of the cost will be charged to the client.  This is standard procedure with all online theatre booking agents.

Credit Cards are debited at the time of ticket issue by West End Theatres  LTTW do not debit credit cards.  Tickets cannot be exchanged, and are not refundable for any reason, once the card has been debited.  As above this is standard procedure with all online theatre ticket booking agents.

Tickets are sold subject to the terms and conditions of sale of West End Theatres and theatre management.

Performance times on this web site are for general guidance only. Performance times are subject to last minute changes by Theatre Companies. London Theatre Ticket Web will accept no responsibility for missed performances. Clients are advised to check with the Press or the theatres directly on the day of the performance for any last minute changes.

The Theatre management reserves the right to refuse admission.

The Theatre Management reserves the right to alter the cast without prior notification.

Tickets are issued on a best available seat, in the theatre area specified, at the price specified basis.

All tickets or orders for tickets are accepted on the understanding that they are subject to availability until a voucher with the confirmed seat number written on them has been issued.

LTTW will reserve the tickets for a period of 24 hours to allow the client time for booking acceptance confirmation.  After this time the tickets will be released for general sale.  This term does not apply if the theatre performance is under 72 hours away.  If there are under 72 hours to the theatre performance tickets are not reserved for any period.